Express Shipping Experience

Express Shipping Procurement

 

Client Business Challenge

  • Analysis of the spend profile and benchmarking against market pricing and industry research revealed the client, a consumer electronics company, was overpaying for shipping services by as much as 60%
  • The company had no active account management  in place, and no visibility into spend by functional area

  • The company had not established business rules and requirements to support global express and freight shipping

  • The client's shipping technology solution was not scalable and required manual completion of air bills.

  • Each shipment generated a separate invoice (approx. 2,500 annually), placing a significant invoice processing burden on accounts payable

     

How We Helped

  • Axiom Identified the savings opportunity, developed the sourcing  strategy and secured stakeholder alignment
  • Executed the RFP and identified the provider best positioned to deliver a robust solution that would reduce both shipping and processing costs
  • Identified opportunities to realize additional value beyond cost savings
  • Led implementation and training efforts to ensure broad support and company-wide adoption

 

Value Delivered

  • Achieved Total Value Add in excess of 80% of baseline spend
  • Delivered annual cost savings of 42%
  • Changed web-based shipping default to Second Day (from Next Day) to better manage demand and generate additional hard dollar savings
  • Reduced inbound invoice volume 11% by implementing a consolidated invoice settlement solution, resulting labor savings of 1 FTE
  • Leveraged contract terms with new provider to achieve a revenue commitment from the supplier in an amount equivalent to savings. 

 

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